Privacy Policy

Privacy Policy for Text Numbers

Effective Date: 2023-10-12

This privacy notice for Ventana Capital ("we", "us", or "our") describes how and why we might collect, store, use, and/or share your information when you use our services.

1. Information We Collect
   Mobile Phone Number: While on our website, we may collect your phone number to send and receive text messages. We may collect your phone number through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms.
   
   User Provided Information: Any additional information you provide helps us improve our services and provide better support.
    
2. How We Use Your Information
   We use your data to:
   * Deliver text messages and updates related to our services
   * Improve our services and user experience
   * Respond to your inquiries and provide customer support
   * Occasionally send promotional messages, offers, or updates, subject to your preferences.
    
3. When and With Whom We Share Information
   We may share information with our partners to facilitate debt collection or credit reporting. We may also share information with our affiliates, including any parent company, subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
    
4. Message Content
   Messages may include promotional offers, alerts, and service-related content. Standard messaging rates may apply.
    
5. Data Security
   We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. 
    
6. Opt-Out
   You can opt out of our messages at any time by replying "STOP" to a message.
    
7. Contact Us
   For questions or concerns about your data, please contact us at info@ventanacapital.com or (323) 653-2333
    
8. CTIA Compliance
   Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.
    
9. Changes to Policy
   We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.